The privacy of your personal information is important to Duchesnay USA.. This policy (with the exception of the disclosures for California residents at the end of this policy) applies only to personal information collected through duchesnayusa.com and other sites that link to this policy. Duchesnay USA wants you to feel as comfortable as possible visiting its Website.
This Website is not directed at children and most of the services offered on this Website are designed for individuals who are 18 years of age or older. We recognize the need to provide additional privacy protections for children who use the Internet. Consistent with the United States Children's Online Privacy Protection Act which applies to information of children under 13 years of age, should an individual whom we know to be under 18 send personal information to us, we will not retain such information except that, in certain instances, we will use that information to satisfy Duchesnay USA's obligations to follow up on product comments or complaints and we will respond directly to the individual to inform him or her that we do not accept personal information from persons under 18.
Passively Collected User Data
When you interact with Duchesnay USA through this Website, we receive and store certain "User Data". Such User Data, which is collected passively using various technologies, is not used to specifically identify you. Duchesnay USA may store such User Data itself or it may be stored in databases owned and maintained by Duchesnay USA's affiliates, agents or service providers.
This Website will use such User Data together with data provided by other parties and pool it with other information to track, for example, the total number of visitors to this Website, the number of visitors to each page of this Website, the keywords visitors used to find this Website and the domain names of visitors' Internet service providers. Duchesnay USA may also disclose User Data in order to describe its services to current and prospective business partners, and to other third parties for other lawful purposes.
Actively Collected User Data
Some areas of this Website may require you to submit certain Personal Data to grant you access to it. It is your choice whether to obtain such access. Should you not provide the requested information, you will still be permitted to access certain content on the Website.
In operating this Website, Duchesnay USA may use "cookies," Web beacons and similar technologies. A cookie is a piece of information that the computer that hosts Duchesnay USA's Website gives to your computer (actually to your browser) when you access a Website. Duchesnay USA's cookies help provide additional functionality to the Website and allows Duchesnay USA to analyze Website usage more accurately. For instance, this Site may set a cookie on your browser that eliminates any need for you to remember and then enter a password more than once during a visit to the Site. In all cases in which cookies are used, Personal Data is not collected by the cookie. On most web browsers, you will find a "help" section on the toolbar. Our sites do not currently recognize browsers do not track signals, but you can set your browser to reject or delete cookies.
We recommend that you leave cookies turned on because they allow you to take advantage of some of the Website's features.
We may use Google, a third party provider of analytics tools and digital advertising or a similar third party service to analyze information about visits to our website and/or provide digital advertising. For information about opting out of Google programs, please visit: https://tools.google.com/dlpage/gaoptout and https://youradchoices.com/
INFORMATION USE AND DISCLOSURE
Duchesnay USA may disclose your Personal Data, User Data and other information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation; (b) protect and defend the rights or property of Duchesnay USA or its affiliates; (c) act in urgent circumstances to protect the personal safety of users of the Website or the public; or (d) protect against legal liability. Notably, the collection, use, and disclosure of information may involve a transfer of information to countries other than the U.S. that may not have the same laws and rules regarding personal information.
Business Transfers, Combinations and Related Activities
As Duchesnay USA develops its business, it might sell, buy, restructure or reorganize. In the event of any sale, merger, reorganization, restructuring, dissolution or similar event involving Duchesnay USA's business or assets, Personal Data may be part of the transferred assets.
CORRECTION AND UNSUBSCRIBE
Should personal information that you provide to this Website become outdated, contact Duchesnay USA through the Contact Us page and we will update it. If you would like to unsubscribe from any mailings, please click here.
For California residents, or residents of any other state, please see the below section, “California Consumer Privacy Rights,” to learn how you can submit a request regarding your Personal Information.
This Website takes reasonable steps to protect Personal Data as you transmit it to this Website and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, you should remember that Internet transmissions are never completely secure.
California Consumer Privacy Rights
Beginning January 1, 2020, California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). We describe below your rights if you are a California resident. Additionally, residents of other States may also submit a request regarding their Personal Information as described below.
Right To Know About Personal Information Collected, Disclosed, or Sold
- The categories and specific pieces of personal information we have collected about you.
- The categories of sources from which we have collected your personal information.
- The business or commercial purpose why we collected or, if applicable, sold your personal information.
- The categories of third parties with whom we shared your personal information.
- The categories of personal information that we have shared with third parties about you for a business purpose.
- If applicable, the categories of personal information that we sold about you and the categories of third parties who received your personal information in the sale.
You may submit a request for the information above by calling us at 1-888-559-2188 or sending a message through the Contact Us page. Once you contact us through one of these channels, we will need to confirm your identity to process your request which will require you to provide some Personal Information in order for us to process your request such as your full name, email address, mailing address, and telephone number.
Right To Request Deletion Of Your Personal Information
You have the right to request that we delete the personal information we collected or maintained about you. Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.
There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. Some of these instances include, but are not limited to, if we need to: (1) retain your personal information to complete a transaction or provide a good or service; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.
You may submit a request to delete your personal information by calling us at 1-888-559-2188 or sending a message through the Contact Us page. Once you contact us through one of these channels, we will need to confirm your identity to process your request.
Right to Opt-Out of the Sale of Personal Information
We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to contact us at 1-888-559-2188.
Right to Non-Discrimination for the Exercise of Your Privacy Rights
We will not discriminate against you for exercising any of your rights under the CCPA, as described above. This includes, but is not limited to: (1) denying goods or services to you; (2) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (3) providing a different level or quality of goods or services; or (4) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
You may use an authorized agent to submit requests on your behalf to exercise the rights above.
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